FAQ

Q: How to contact customer service for after-sales service?
A: If you need after-sales service or have any questions, you can contact us through the contact information of the online store. We will try our best to solve your problems and provide satisfactory after-sales service.

Q: What are the payment options?
A: Our online store will accept multiple payment methods, including credit card, debit card, PayPal, etc. During the checkout process, you can choose the most convenient payment method to complete your order. We will ensure that the payment process is safe and reliable, protecting your personal information and payment security.

Q: How long is the delivery time?
A: Generally, we will arrange delivery within 1-3 working days after order confirmation. The specific delivery time depends on the order volume and logistics situation.

Q: How to check order logistics information?
A: You can log in to your account after the order is completed to view the logistics information of the order, or contact customer service and provide the order number for enquiry. We will regularly update your order logistics information so that you can understand the status of your order in a timely manner.

Q: What should I do if there are quality problems with the goods I receive?
A: If the goods you receive have quality problems or are damaged, please contact customer service as soon as possible after receiving the goods and provide relevant evidence photos. We will actively deal with your problem, thank you for your understanding and support.